Have you ever heard of a company, that has never had a bad word spoken about them? Let me use an example of one company that you all know about and have heard about.
Before I tell you the name of this company let me ask you a questions.
Would you invest or buy stock in a company that has:
- Been sued so many times, can't be counted.
- Thousand if not millions of unhappy customers around the world. If you were to ask 8 out of 10 people about this company they will tell you that they have had a numerous bad experience with their product at least on a daily basis.
- More bad press than any company has ever had in history.
- In trouble with the department of Justice and local state agency for anti-trust in the past years. If you
- In trouble with the FTC numerous times.
- Paid millions of dollars in fines of the years.
- Numerous class-action lawsuit currently in supreme courts.
- History of releasing bad products, before they have been tested properly.
- Their stock price has been up and down over the years.
- Have also lost millions of customers over the years.
And, if you said NO, NO, NO. Then you would have missed out on one of the best producing companies in history.
And most of you should just stop using your computer because the company I have been talking about is: Microsoft.
My point is:
- That if you are looking for bad news about any company you will find it. If people are not talking about a company, the company is most likely not growing or doing anything.
- People love bad news, bad news sells.
- It took Microsoft over 15 years to hit 1 Billion in sales annually. YTB is about to do it in 8.
- Only 90 BBB filings against YTB? In comparison to other similar online agencies listed in Travel Weekly's top 35, that's a great track record!
Not to mention...American Express (Travel Related Services Co.) - The BBB processed a total of 606 complaints about this company in the last 12 MONTHS.
Some of you know and some of you don't know that California filed a lawsuit against YTB for deceptive sales practices and operating a pyramid scheme. We don't have any secrets here at YTB and we don't keep any secrets.
YTB has been in meetings with California for months over a new proposed law in that state concerning the travel industry and it's potential impact on our business. The discussions reached a stalemate and California filed suit.
Folks, this is not the first time YTB has been challenged.
When any company is revolutionizing an industry, and growing faster than any other company in the industry, the industry doesn't like it. In our case, that is the travel industry. It is not a coincidence that last year YTB showed up as #35 on the Power List, and within 3 months we were challenged by IATA, Royal Caribbean, and Rhode Island.
Why do you think that happened?
The industry doesn't like us.
Now we are #26 on the Power List. This lawsuit is a result of the INDUSTRY putting pressure on the lawmakers, not an issue of whether YTB is in compliance with California law.
We will be challenged. We will be shot at.
It has happened to EVERY company that changed an industry.
It happend to Microsoft, Walmart, IBM, McDonalds, Amway, Mary Kay, Excel, A.L. Williams, and every other company that revolutionized their industry.
Why do you think we would be different --- especially when we are taking over the largest indutry in the world?
This is EXPECTED.
Coach, Scott, and Kim are not rookies to this business.
They have fought these battles before and won.
The blessing WE have is that we have them running the show, and they have "been there, done that" before and been victorious.
During this time we will lose some weak reps. We know that.
There will be competitors out there trying to steal our people. We know that.
There will be some fear and indecision out there. We know that too.
But there will also be LEADERS that step up.
There will be CHAMPIONS born.
There will be people that just decide that WE ARE READY for a fight.
That's US.
WE are READY FOR THE FIGHT.
We are READY to go kick some butt.
We are READY to STAND UP AND LEAD OUR TEAM THROUGH THIS CHALLENGE.
DON'T YOU EVER DOUBT your company's commitment to YOU.
DON'T YOU EVER DOUBT that we will win this thing.
DON'T YOU EVER DOUBT that YTB will be the #1 Travel Company in the World --- No Matter What We Have To Go Through.
REST ASSURED --- YTB is all over this issue.
Our attorneys are already in California working on this.
This WILL BE RESOLVED, and when it is, YTB will be even stronger because of it.
Have faith in Coach, Scott, Kim, and your company to handle this matter. They will handle it. It is just a bump in the road.
There are 4 things that WE can do to help.
1) Sell more travel.
Tell EVERYONE you know that you own a travel business and ask them to book their travel with someone they know vs someone they don't know. The more travel we sell, the more power we have.
2) Sell more Travel Stores.
Go find every friend you have that wants to get paid to travel, get tax deductions when they travel, and travel for less, and sell them a travel store. The more travel stores we have, the more travel we sell.
3) Do not talk to the media.
If someone tries to talk to you that has a notebook, a microphone or a camera, just tell them to send their questions to media@ytb.com, and refuse to talk with them. We have to let Coach, Scott and Kim fight this battle. We need to stay out of it.
4) Step Up and LEAD YOUR TEAM.
Nobody wants to follow a weak, disillusioned, crybaby, pansy.
At times like this, they look for STRONG, COMMITTED, POWERFUL Leadership.
You need to STEP UP and be that LEADER for your team.
Talk to them. Keep them informed. Let them know where you stand.
Tell them --- You can quit if you want to, but I'M STAYING RIGHT HERE FOR THE FIGHT. It's gonna be WORTH it to me and my family for generations to come.
That's what Leaders do.
Team, Coach, Scott, Kim, and all of the Directors that were in that meeting last night are a FAMILY.
We are here for the long haul.
There is NO FEAR in any of our eyes.
None of us came here to get this far and fail.
WE WILL WIN THIS THING.
WE WILL BE THE #1 Travel Company in the world.
WE ARE READY FOR THE FIGHT.
We never said it would be EASY.
We said it would be WORTH IT.
You just BE TOUGH, and communicate to your teams that they just have to BE TOUGH, and we will ALL WIN.
Let's go BUILD A COMPANY TOGETHER.
REMEMBER: Never deprive anyone of hope; it may be all that they have!
Your Partner in Success through Travel,
Juliet St John
cell 239-340-9156
Travel the World for Less
Posts
